Earn $125.00 - $200.00 as a Notary Signing Agent
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Mortgage closer for 20+ years experience
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J.Christine Mason
Mechanicsville, VA 23116
804-519-2645 | jcmason1073@gmail.com
Highly motivated professional with extensive experience in mortgage, customer service, cash handling, document analysis, and managing a diverse pipeline in a fast-paced, high-pressure environment. Able to prioritize effectively to complete objectives and daily tasks. Accomplished professional with 13+ years of experience in banking including mortgage closings in a fast-paced, heavy volume production environment. General knowledge of business office procedures, practices, and equipment. Research and resolve customer inquiries. Accurately perform multiple administrative tasks. Skilled in problem-solving, conducting research, and thoroughly completing tasks through exceptional organization abilities. Detail-oriented with strong oral and written communication skills. Experience using system Soft Pro, Black Knight and EPIC.
EXPERIENCE
MORTGAGE CLOSER – Citizens Bank; Richmond, VA
January 26, 2016-February 15, 2023
Customer service by phone and email
Reviewed loans to make sure of accurate content. Corrected when necessary
Sent closing disclosures per TRID guidelines
Sent closing packages to law office or title company for closing
Kept up to date with compliance training
Reviewed signed documents
Requested wires to be sent to closing offices
Loan types: Convention, FHA, Home Equity Lines, Construction, Construction to perm
MORTGAGE CLOSER – Adams & Garth Staffing; Richmond, VA
January 28, 2015 – October 6, 2015 At Virginia Credit Union
Reviewed Equity line/loan packages for accuracy.Corrected when necessay.
Sent lenders closing packages to title company for signing
Reviewed signed documents
Confirm payoffs and member request on the funds
Book the equity lines/loans
Print checks if needed
Send payoffs and memeber checks
MORTGAGE CLOSER – Bank of America; Richmond, Virginia
September 1, 2007 – September 1, 2014
Review loans to make sure of accurate content of the loan
Send closing package to either, client manager, lawyers office or title company for closing
Go over figures with client, request wires
Request direct bill audits to be done for those that are relocation loans.
MHA, FHA, CONV., NONCONV & US TRUST
As of February 10, 2014 the mortgage department was transitioned to call center. Worked in a call center environment for the deposit accounts. Title is CSCCII with the transition. All calls are inbound calls from customers.
MORTGAGE CLOSER – Adecco; Richmond, Virginia
May 2007 – September 2007
Worked at Bank of America as a closer
Review loans to make sure of accurate content of the loan
Send closing package to either, client manager, lawyers office or title company for closing
Go over figures with client, request wires
Request direct bill audits to be done for those that are relocation loans
BRANCH REVIEWER – Apex Title/Staffing; Richmond, Virginia
December 2006 – May 2007
Worked at SunTrust as a Branch Reviewer
Review loans that are to be sold to the secondary market
Making sure of signatures on certain documents and that documents are in after closing
Systems used with this job are MLCS, Fidelity and Mortgageware.
REAL ESTATE PARALEGAL – Hairfield, Morton, Watson, Adams & Sommers; Richmond, Virginia
April 2005 – July 2006
Customer service
Create new client files
Order and clear title, payoffs, surveys,homeowner’s insurance, subordinations, releases, termite reports, well and septic inspections
Prepare settlement statements and closing packages for closing and to be returned to lender, prepare seller documents
Notarize documents
Balance the file
Conv., FHA, VHDA, Equity lines, VA, Construction/Perm. SoftPro
Education
Patrick Henry High School Graduate 1992
Counties or Cities/Zip codes
23116
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