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25 years of working in the Property and Casualty Insurance Industry negotiating the placements of clients with the market and servicing their needs.
Love to be outside and attending kids sporting events each weekend. Lacrosse, Football and Volleyball
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ROBERT CHRISTOPHER HEAD (CHRIS)
1841 Jacksons Creek Drive • Marietta, Georgia • 30068 • (901) 359-7758
headrc@yahoo.com
QUALIFICATIONS SUMMARY
Over twenty-seven years of experience with five insurance industry leaders and two innovative Internet companies in, relationship building, professional sales, account / program management and customer relations. Expertise includes:
• Marketing / Sales / Negotiation • Problem solving / follow-through
• Client & Company Partnerships / Relationships • Project management / team building
• Proven ability to integrate experiences in new endeavors • Communication
CAREER ACHIEVEMENTS
• As Property Broker, placed $180,000 of New Business Revenue in 2021
• Focused to grow team’s revenue through the addition of new agency relationships and current clients by working closely with key insurance carrier partners.
• Managed a team of four Property Brokers that produced over $70,000,000 of insurance premium.
• Streamlined processes to increase productivity and improve client service.
• Received Great Performers additional bonus for 2018, 2017 and 2016 as result of excellent performance.
• From 2014 to 2020, successfully negotiated and placed over $15,500,000 of new business premium.
• In 2016, personally closed over $2,500,000 of new insurance premium.
• Consistently work with clients to round out and/or add coverages to generate additional revenue.
• Negotiated, marketed, placed and managed over $10,000,000 of commercial insurance premium.
• For ten years, maintained 97% retention rate on current book of business covering over 80 clients.
• In 2009, closed over $600,000 in new business premium.
• Integral role in helping the Memphis office achieve leading-office status in all financial categories in 2003, 2004, 2007, 2008, 2010 and 2011. In 2007, the office achieved 200% of plan.
• Promoted to Enterprise Sales Manager from Sales Executive in eight months.
• Successfully contracted licensed health information to “U.S. News & World Reports” leading hospitals to enhance their Web strategy and strengthen patient relations.
• Played intricate role in creating success of a new business model that grew company revenues through the addition of the hospital network. Promoted to Sales Representative of Provider Sales from Inside Sales Representative in four months.
• Increased website revenue through online transactions by 73% as a result of building strong physician office relationships.
• Selected to work on a one-year special project with a leading investment partner, Humana, to meet the specific organizational goals of increasing portal use by their contracted physicians
• Directed and consulted for an existing client seven different Internet and direct marketing campaigns for an existing client to generate additional sources of revenue.
• Achieved 132% of 1998 sales objective.
PROFESSIONAL EXPERIENCE
U.S.I. Insurance Services, Memphis, Tennessee February 2022-Current
Senior Account Executive
BURNS & WILCOX BROKERAGE, Atlanta, Georgia
October 2020-February 2022
Broker, Property
RT SPECIALTY, LLC., Atlanta, Georgia
April 2020–October 2020
Managing Broker
McGRIFF, SEIBELS & WILLIAMS, INC., Birmingham, AL & Denver, CO
April 2013-March 2020
Assistant Vice President
Marketing Account Executive
U.S.I. of TENNESSEE, INC., Memphis, Tennessee
April 2003-April 2013
Assistant Vice President
Account Executive
LIPSCOMB & PITTS INSURANCE, LLC., Memphis, Tennessee
Sept 2002-April 2003
Sales Executive
A.D.A.M., INC., Atlanta, Georgia
Feb 2001-August 2002
Enterprise Sales Manager
Sales Executive
WebMD, Atlanta, Georgia
March 2000-Feb 2001
Sales Representative, Provider Sales
Inside Sales Representative
SEABURY & SMITH, A MARSH & MCLENNAN COMPANY, Memphis, Tennessee Sept 1997-Dec 1999
Program Coordinator (Directed seven marketing campaigns)
Sales Executive
CNA INSURANCE COMPANY, Nashville, Tennessee
June 1995-Aug 1997
Lead Life Insurance Specialist
Life Insurance Specialist
EDUCATION
BS, Finance, University of Tennessee, Knoxville, Tennessee, 1995
PROFESSIONAL DEVELOPMENT
Insurance Industry Charitable Foundation, Board Member, Denver, Colorado, 2018 – 2019
Insurors of Memphis, Treasurer, Board of Directors, 2006 – 2013
Certified Insurance Counselor Casualty Course, Memphis, Tennessee, 2009
Certified Insurance Counselor Property Course, Nashville, Tennessee, 2006
Summit Global Partners Inc., Wedge Sales Training, Dallas, Texas, 2003
WebMD, Aslan Sales Skills, Atlanta, Georgia, 2000
Seabury & Smith Consultative Sales Approach, Seattle, Washington, 1999
Sedgwick Consultative Practices, Memphis, Tennessee, 1998
Hartford School of Insurance, Hartford, Connecticut, 1998
Chubb School of Insurance, Newark, New Jersey, 1997
Education
University of Tennessee, Knoxville
Bachelor of Science – Finance
Counties or Cities/Zip codes
Cobb, Fulton, Cherokee, Dekalb
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