Certified Mobile Notary Service

Developed foundational knowledge in business operations, financial principles, and organizational management. Coursework emphasized critical thinking, problem-solving, and leadership in areas such as marketing, accounting, human resources, and business law. Gained practical skills in communication, data analysis, and decision-making, preparing for success in fast-paced corporate and customer-focused environments.

• Client Advocacy: Delivered compassionate and solutions-focused support to individuals navigating financial hardship, ensuring each client felt heard, respected, and empowered throughout their debt relief journey.
• Financial Communication: Effectively explained complex debt resolution programs, financial options, and legal terms in clear, customer-friendly language to help clients make informed decisions.
• Problem Solving: Resolved account issues, payment concerns, and escalations with professionalism and urgency, consistently turning challenges into opportunities for improved client satisfaction.
• Relationship Management: Built long-term trust with clients through active listening, consistent follow-up, and a commitment to personalized service.
• Multitasking & Time Management: Handled high call volumes while maintaining accuracy in account documentation, payment adjustments, and compliance protocols.
• Team Collaboration: Worked closely with internal departments including account management and compliance to ensure a seamless experience across all touchpoints.
• Regulatory Compliance: Adhered to federal and state financial service regulations, company policies, and industry best practices to maintain transparency and trust.