Certified Mobile Notary Service

Full Name

• Lillian Feliciano Hogan

About Me

• My passion is to help people. I go far and beyond the requirements to make sure the client is satisfied and I have given the best customer service possible.
  My background is in the Real Estate, Mortgage and Real Estates Sales since
  1991.

Telephone Number

• 5613089737

Available Hours

• Anytime

City and State

• Boynton Beach

E-mail Address

• lilyfelici@gmail.com

Commission Number

• GG 307021

Commission Expiration

• 02/28/2023

Resume

• Lillian Feliciano Hogan
  Boynton Beach, FL
  561 308 9737
  lilyfelici@gmail.com

  Results oriented professional with more than 25 years of experience in customer service, successfully assisting clients in the real estate field as a Realtor, Loan Processor and Loan signing Agent . Critical thinker with strong leadership skills, ability to work well within teams or individually without supervision.

  Skills:
  Highly skilled in the customer service industry for many years. Assisting customers and clients with the highest standards of satisfaction, Ability to Multitask, work well under pressure. Extremely organized, detail oriented, inquisitive, problem solving skills and excellent work ethic.

  Experience:
  Loan Signing Agent/ Notary Public
  1991-Current

  Prepare Loan signing packages. Schedule appointment, meet with clients and Notarized documents according to instructions from lender, title companies, attorneys and escrow companies. Prepare all documentation and deliver back to corresponding party.

  Exit Real Estate Mizner
  Realtor/Sales
  8/1/2018 to Current
  Boynton Beach, FL
  Work closely with customers to assess their needs and desires to provide them with the highest standards of customer service and ethics. Efficiently work together with customers in a team mindset to reach their highest expectations in the buying or selling process. Negotiate and arrange the buying and selling of real estate transactions. Work closely through the transaction process as a team with other entities such as, title, escrow, appraisers and inspectors to complete a positive and profitable experience.

  RH Sales and Investments -3/1/2016 – 5/12/2018
  Boynton Beach, FL
  Real Estate Assistant/Agent

  Customer Service oriented in Managing a pipeline of 200-300 listings throughout the state of FL, AL, TN, MS. Posted listing into over 40 different MLS, maintained listings, updated status in MLS, Zillow and realtor.com. worked closely with customers to ensure their ultimate satisfaction and successful sale. Multi tasked, responding to 200+ emails daily, phone calls and chat line. Managed all aspects of buyer & seller transactions from executed purchase agreement to closing.
  Coordinated title/escrow, mortgage loan and appraisal processes, inspections.
  Regularly update & maintain communication with clients, agents, title officer, lender etc.
  Submit all necessary documentation to office broker for file compliance.
  Schedule, coordinate & attend closing process.
  Input all client information into client database system and update daily.

  Law office of Malcolm E. Harrison
  Wellington, FL 3/23/2015 – 9/30/2015
  Loan Modification Specialist

  Worked closely with distressed owners in need of renegotiating their loans with banks and lending institutions. Mediated between entities, customers, banks, servicing and opposing counsel to submit complete financial packages in an effort to successfully modify troubled loans into affordable and workable terms to achieve customer satisfaction. Worked with a pipeline of 30-45 files in foreclosure defense,

  Wells Fargo Home Mortgage
  Santa Ana, CA 06/2009 – 08/2011
  Legal Process Specialist

  Researched and resolved problematic files, worked directly with upper
  management to create solutions.
  Foreclosure Document Execution Dept.:
  Reviewed substitutions of trust deeds and affidavits of mortgage for foreclosure proceedings, validating pre and post judgement affidavits against system of
  record, proprietary software (MSP/LPS) in preparation for court proceedings.
  Modifications: (HAMP/Non-HAMP) Residential 1-4 units
  Obtained essential documents working together with clients in a timely manner to insure court dates were met and packages were completed according to HAMP guidelines to make loans affordable for customers.
  Loan Processing Dept.:
  Worked directly with customers to assess their needs and desires in obtaining a satisfied loan process. Reviewed and processed loans 1-4 units. Conventional, FHA and VA.
  Requested all required documents and submitted to underwriting.
  VOE, VOR, VOM, VOD, pulled credit reports and Preliminary title policies, tax returns and income documentation analyzed in preparation for submission.

  First Wilshire Mortgage
  Los Angeles, CA 1991 – 2008
  Broker – Owner

  Assumed Leadership role in Managing a staff of 5-10 agents
  Trained staff in work ethics, company and federal loan compliance and customer service guidelines. Performed a variety of loan documentation duties on complex loan packages to ensure compliance with government guidelines and regulations.
  Functions included: processing, closing, analyzing applicant and property documentation; ordering all required verifications, title policies, escrows and appraisals, credit reports with subsequent follow-ups.

  Licenses –
  FL – R.E. Sales License 2016 – current CA – R.E. Broker License 1991 – current FL- Notary
  Education –
  Mt. St. Antonio College – AA – 1991 Lake Worth High – 1978
  Languages – Spanish fluent References – Provided upon request

  —

Education

• Mt. San Antonio AA
  Real Estate License
  Notary license

Counties or Cities/Zip codes

• 33401,33402.33403,33404,33405,33405,33406,33407,33408,33409,33410,33411,33413,33413,33415,33416,33417,33418,33419,33420,33421,33422,33423,33424,33425,33426,33427,33428,33429,33430,33431,33432,33433,33434,33435,33436,33437,33438,33439,33440,33441,33442,33443,33444,33445,33446,33447,33448,33449,33450,33451,33452,33453,33454,33455,33456,33457,33458,33459,33460,33461,33462,33463,33465,33466,33467,33468,33469,33470,33471,33472,33473,33474,33475,33476,33477,33478,33479,33480,33481,33482,33483,33484,33485,33486,33487,33488,33489,33490,33491,33492,33493,33494,33495,33496,33497,33498

Gender

• Female