LATASHA RAWLINGS
(443) 418-7055 latasharawlings1980@yahoo.com
Dynamic Management Professional with 10+ years of increasingly responsible experience building and managing multi-site administrative operations. Recognized for consistent success in developing systems, processes and methodologies to upgrade practice operations, increase revenues and enhance profit performance. Strong planning, organization development, IT and general management qualifications.
EDUCATION & PROFESSIONAL DEVELOPMENT/COLLEGE COURSES
MBA, Business Administration (Anticipated Spring 2023) Strayer University White Marsh, Maryland
BA of Arts with Honors, Business Administration Strayer University White Marsh, Maryland
National Certified Medical Office Assistant, Medix School, Towson, Maryland
Notary Public of the State of Maryland State of Maryland Baltimore City, Maryland
NMLS Certificate Mortgage Educators & Compliance Online, MD
AREAS OF EXPERTISE
Leadership Skills
Excellent Organization Skills
Problem Solving Skills Billing & Coding
Risk Assessments
Analyze Data
Auditing Policies Client Relationship
Benefit Analysis
Claims Processing
Medical Terminology
PROFESSIONAL EXPERIENCE
COMPASSIONATE HEALTH SERVICES LLC, TOWSON, MD 2021 – 2022
The company offers Mental Health, Substance Abuse, and PRP services.
PROGRAM MANAGER
Provided outstanding support and services for people with challenging issues.
Marketed the program by connecting with companies that need services, such as hospitals, nearby facilities, and throughout the Maryland area places.
Provided additional support, resources, and train staff as needed on the education of the program and it’s needs.
Provided clear and concise documentation and follow-up with providers concerns, employee concerns, and disciplinary actions.
Reported medical concerns, conditions, and changes in health status in a timely manner.
Ensured the environment is safe for clients to be free from neglect and abuse.
Interviewed and hired staff, salary negotiation, employee orientation and training new staff to use new EHR, created contracts for new employees and updated employees’ contracts as needed.
Full cycle recruited for qualified employees to hire through Social Media, Indeed, LinkedIn, Zip Recruiter, and other.
Assisted with billing & coding claims as needed, trained/educated staff on accounts receivable and accounts payable functions, educated and trained staff on billing & coding claims, denials, appeals, and other.
Analyzed workflows, data, patients accounts, insurance verification, latest trends, and other to improve the company.
FREESTATE AMBULANCE, LINTHICUM HEIGHTS, MD 2019 – 2021
The company offers medical transportation ensuring a high level of patient care.
HR MANAGER/BILLING SPECIALIST
Full cycle recruited and interviewed of potential employees , hired and terminated of staff, in serviced and trained staff, maintained files, screened potential employees references and background checks; and supervised over 30 staff.
Maintained spreadsheets for the purpose of tracking outstanding payments.
Prepared billing invoices, reviewed invoices, and processed to be sent for payment.
Processed claims for all billing purposes, coped and scanned documents, record keeping, verified patient’s insurance, insurance authorization and pre-certification, accounts receivable and accounts payable, billed & coded, filed appeals and processed denials; collections, analyzed insurance information, generated daily and quarterly reports, and conducted special auditing of random accounts weekly.
Managed full-cycle accounting functions, monitored and analyzed all accounts processes and recommended improvements.
Developed and reported relevant accounts payable metrics to monitor team performance, ensured timely and accurate payments of vendor invoices, associate expense, analyzed accounts, hands on manager of the accounts payable for high volume work, made bank deposits, and created other projects to reconcile accounts.
ONE PROMISE COUNSELING & DUI EDUCATION, BALTIMORE, MD 2020 – 2021
The company offers Substance Abuse and Mental Health services.
Mental Health Billing Specialist
Provided Billing & Coding education to staff as needed. Insurance verification, data entry, claim processing, payment posting, accounts receivable and accounts payable, educated staff on accounts receivable and accounts payable, collection, audited accounts, appeals and denials, and other projects created to get claims paid.
Assisted with processing claims for substance abuse. Acted as a liaison to manage out of network billing to third party billing company. Created spreadsheets weekly to track services and maintain communication with appropriate parties involved. Tracked billing services by provider and communicated services weekly to management.
ALL STATE CAREER, BALTIMORE, MD 2019 – 2020
The company offers career training programs.
Lead Billing & Coding Instructor/Externship Coordinator
Provided Billing & Coding education using adult learning methodologies to coders and medical insurance and billing, reimbursement and data interpretation for inpatient and professional service coded data using a highly complex documentation. Provided one-on-one and classroom education as assigned.
Acted as a coding expert resource and developed process improvement activities based on audit results, trend analysis, etc. I began and ended each class at the designated times, provided a full period of instruction.
Trained students on the functions of accounts receivable and accounts payable for billing purposes.
FREESTATE AMBULANCE, LINTHICUM HEIGHTS MD 2016 – 2018
The company offers medical transportation ensuring a high level of patient care.
BILLING MANAGER
Managed a billing department with excellent customer service, supervised 3-5 staff and trained staff, full cycle recruited for needed staff, and maintained multiple patients and vendor accounts daily. Maintained spreadsheet for accounting purposes and to track outstanding accounts. Reviewed invoices and processed to be sent for payment.
Prepared invoices and claims for all billing purposes, copied and scanned documents, records keeping, accounts receivables, billing & coding, appeals, denials, collections, analyzed insurance information, generated daily and quarterly reports, and special auditing of random accounts weekly.
Managed full-cycle accounting functions, monitored and analyzed all accounts processes and recommended improvements.
Developed and reported relevant accounts payable metrics to monitor team performance, ensured timely and accurate payments of vendor invoices, associate expense, analyzed accounts, hands on manager of the accounts payable for high volume work, made bank deposits, and created other projects to reconcile accounts.