Judy A. Phillips
184 Padgett Road
Seale, AL 36875
334-540-3575
Email: jaeannhosk@yahoo.com
OBJECTIVE
To obtain a position utilizing my management, administrative, clerical and customer service experience.
SUMMARY OF QUALIFICATIONS
Excellent communication skills, both verbal and written, several years of customer service, administrative, clerical and sales experience. Detailed oriented. A fast learner as well as a team player. Works extremely well in stressful situations. Ability to multi-task and is very adaptable.
WORK EXPERIENCE
United States Census Bureau 11/1/2017 – 4/1/2024 Field Representative, GS 04-05
Responsibilities: Travel to pre-selected addresses throughout my local region conducting face to face
surveys and interviews. Ensure that collected data is accurately recorded and submitted on time by using the U.S. Census Bureau’s provided laptop. Works an average of 20 to 30 hours per week.
ROSS Dress For Less 8//12016- 12/31/2018 Area Supervisor
Responsible for Cash Management. Balanced monies from previous day sales and prepared deposits. Prepared cash registers prior to store opening. Responsible for the display of Soft Line Merchandise within the store. Monitored employees to ensure that their duties were performed. Responsible for their payroll and Human Resources Benefits. Resolved customer complaints. Ensured dynamic customer service.
Prosperity America Healthcare 7/5/2014 – 8/31/2015 Patient Account Representative
Provided customer service to patients over the telephone. Was required to collect medical payments and post them to the customers’ account/s. Communicated with billing departments from various hospitals and physician offices.
Phenix City Association of Realtors 6/2004 – 1/2024 Licensed Real Estate Agent
Listed and sold houses and land. Provided advice to potential home buyers and sellers regarding guidelines to purchase and sell property.
Road America Motor Club (Call Center) 7/2007 – 3/1010 Customer Service Coordinator
Received calls from stranded motorists throughout the U.S. and Canada who were in need of emergency roadside assistance. Entered required information into the computer to determine coverage. Dispatched service providers to assist them in a timely and professional manner. Met daily and monthly quotas
EDUCATION
Chattahoochee Valley Community College, Phenix City, AL , Associate’s Degree in Business
Shepherd Brokers School of Real Estate, Phenix City, AL
SKILLS/QUALIFICATIONS
Management and Supervisory Experience
Excellent Interpersonal skills
Customer Service Experience over the telephone and with the public
Personal Computer / Data Entry
Organizational