Amber D. Edmond
4170 Elm Ave #104
Long Beach, CA 90807
323-680-9996
cyrzal@gmail.com
Sr. Lock Desk Specialist 01/03/2022 – Present
LoanStream Mortgage
As Sr. lock desk specialist I would confirm all best efforts and mandatory lock request, process lock extension request and rate changes. I would provide loan scenario pricing, as well as confirm how loan data changes effect locked loan pricing, and then provide rates options in response to changes. I was responsible for sending out the email on what locks were expiring that day company wide.
Lock Desk Manager 09/2019-12/01/2021
Landmark Mortgage Capital
I trained and manage a team of 4 as they go over files to make sure they are complete and ready to be submitted to the lender portals. I help run DU/LP as well as help troubleshoot when needed. I also manage the locks to make sure none expire and go over pricing with the LO when relooks are required/needed. I have set up an excel sheet to manage loans coming in and if they are locked or floating.
As a company we transitioned from using Point as our main system to Encompass. I am the administrator and have customized the system to the companies needs by adding all users, adding closing cost scenario’s for all of the companies we write with, updating the Personas, as well as be the contact person for all the third party vendors. I also make and generate reports as well as help with training the company.
Mortgage Loan Officer 01/2019-09/2019
American Financial Network Irvine, CA
I take inbound calls and make outbound calls. I originate, collect Stips, and stay in contact with my clients while in processing through funding. We do Conventional, FHA, and VA loans with the primary focus on cash out.
Mortgage Loan Officer 10/2018-01/2019
Mr. Cooper Santa Ana, CA
I take inbound calls and make outbound calls. I originate, collect Stips, and stay in contact with my clients while in processing through funding. We do Conventional, FHA, and VA loans with the primary focus on cash out.
Mortgage Loan Officer 06/2018-10/2018
American Financial Network Costa Mesa, CA
I take inbound calls and make outbound calls. I originate, collect Stips, and stay in contact with my clients while in processing through funding. We do Conventional, FHA, and VA loans with the primary focus on cash out.
Mortgage Loan Officer 10/2017-06/2018
Mr. Cooper Santa Ana, CA
I take inbound calls and make outbound calls. I originate, collect Stips, and stay in contact with my clients while in processing through funding. We do Conventional, FHA, and VA loans with the primary focus on cash out.
Mortgage Loan Officer 2/2017-10/2017
Interest Smart Home Loans Laguna Hills, CA
I take information the Jr. Loan officers gather and turn those into mortgage proposals to show the client how much they would be saving vs. staying in the current loan. I originate, collect Stips, and stay in contact with the client during the process of the loan. We do Conventional, FHA, VA, and USDA loans using BYTE and a company made CRM.
Mortgage Loan Officer 3/2016-1/2017
Tri Emerald Financial/LendPlus Irvine, CA
I make outbound and take some inbound calls. I originate, collect Stips, and stay in contact with the client during the process of the loan. We do Conventional, FHA, VA, and USDA loans and use Encompass to complete applications and Velocify as our lead capture.
Mortgage Loan Officer 12/2014-12/2015
ClearPath Lending. Irvine, CA
I take mostly inbound calls that originate from mailers and make some outbound calls. Most of our loan are VA, some FHA and Conventional with most of our loans are streamline. We use point to complete the 1003. Collect Stips and insure closing goes well.
Mortgage Loan Officer 6/ 2014-12/2014
NetWork Capital Funding Corp. Irvine, CA
I take inbound calls from our call center to originate and sell re-financing or purchase of a mortgage loan. Completed 1003 using Encompass as well as collecting documents. Licensed in several states.
EDUCATION
El Camino College, Major- Computer Information 8/10-12/11
SKILLS
I am proficient with Encompass and Point.