AMY PARKER
Executive Administrative Support Professional with Commercial Leasing Experience
Professional Summary
Experience utilizing various meeting minute templates and frameworks to organize and structure meeting notes effectively.
Proficient in managing SharePoint, organizing, and maintaining meeting-related documents and files.
Familiar with banking language and terminology, facilitating effective communication within the financial services industry. Previous experience in the financial services industry, providing valuable insights and understanding of related processes and requirements.
Strong attention to detail and organizational abilities, ensuring comprehensive and well-structured meeting minutes.
Demonstrates the ability to adapt to change and remain composed in dynamic environments.
Technical Skills
Windows 11 (& prior)
SharePoint
Adobe Photoshop
Adobe Acrobat
Microsoft Office Suite – 365
Basic Troubleshooting
G-Suite
Yardi
Esri/iGIS/Mapping
Salesforce/CRM Platforms
Calendar Management
Constant Contact
Concur
Dropbox
Power BI
Professional Experience
Bank of America
10/2022 – 03/2023
Credit Quality Analyst Global Credit Loan Department
• Daily/Key Responsibilities included training on multiple file transfer software applications. Then, applying that training to ongoing projects that require knowledge of WOS.
• Key daily activities were file organization, folder cleanup, file transfers, and careful deletion/modification of any new, or old files within our shared drive(s) to bring the system to compliance.
• Attention to detail in recording precise information such as dates, times, and specific details discussed during meetings.
• Uses strong listening and writing skills to record and summarize key points, action items, and follow-up tasks.
• Candidates must be proficient with Windows operating systems and folder structure, Microsoft Office applications of Outlook / Excel / Word, Familiar with Adobe Acrobat.
• Appointed the SME of the Record Retention Project I was hired to assist with. The project was implemented to move Confidential data that was possibly approaching the 7-year mark from one Server to another. This involved finding the best method and ensuring all previous data was kept in its original format/remained uniform, while being strictly confidential.
Cato Corporate
04/2022 – 10/2022
Lease Renewals Coordinator
• Kept Weekly Meeting Minutes of each Monday and Friday “All Hands” calls.
• Proactive in clarifying any unclear or ambiguous points during the meeting to ensure accurate and thorough meeting minutes.
• Prepare and proofed all Renewal and Extension related documents at a high volume.
• Provided administrative and clerical support for the Real Estate Department.
• Manage and maintain all correspondence regarding the lease renewal process, including but not limited to phone calls, letters, and emails.
• Assist in the creation of lease renewal reporting and presentations to upper management.
• Directly communicated with Landlords, Brokers, and other Real Estate professionals in order to negotiate the best deal. Maintain physical and electronic lease files using Adobe Acrobat.
Wells Fargo
11/2021 – 02/2022
Commercial Banking Portfolio Coordinator – Leasing & SNDA Team
• Assisted with financial modeling and projections, credit analysis, and industry, or business, risk analysis in support of loan structuring decision making activities for mid-sized companies, large corporations, and Real Estate developers.
• Distilled complex discussions into concise and coherent meeting summaries.
• Examined previous leases and amendments, credit history, current market rents, tenant sales, etc. to determine where to proceed with negotiation, or if there was one.
• Provided risk rating recommendations by monitoring and maintaining an existing loan portfolio which included ongoing analysis of financial information to determine borrower compliance.
• Reviewed basic issues, policies, or procedures for which answers can be quickly obtained and are related to low to medium risk tasks and deliverables within Commercial Banking Portfolio Management functional area.
• Received direction from supervisor and exercised independent judgement while developing and understanding Commercial Banking Portfolio Management functional area, policies, procedures and compliance requirements.
• Collaborated and consulted with Commercial Banking Portfolio Management managers, functional colleagues, and stakeholders, including internal and external customers.
AMG Association Management Group
02/2021 – 10/2021
Assistant Property Manager
• Keep Meeting Minutes and Action List for all meetings. The Action List (from the Meeting Minutes) played a vital part in assuring that the items discussed were completed. Conduct Board Meetings regarding Violations, Budgets, upcoming projects, as well as any issues that need to be discussed.
• Performed Property Inspections, document any Units, or Homes, that are in Violation according to Communities DCCR’s and Bylaws.
• Budget each Communities Accounts Receivables and Payables monthly.
• Assist the Director of Operations with Charlotte and Surrounding Area Communities and acted as the Liaison to the HOA Board Members for 8 communities.
Big V Property Group
01/2018 – 11/2020
Renewals Coordinator and Specialty Leasing Director
• Was responsible for renewing and renegotiating all tenants that were expiring within 6 months in 45 Shopping Centers across the US.
• Researched Proposed Tenants credit/payment history, as well a market rents to approach each tenant with a proposal.
• Processed all Renewal Amendments and Assignments (business transferred to another owner) that were under 5,000 SF.
• Was responsible for getting these agreements amended, and fully executed by working directly with the Legal Counsel and acting as the Communication Liaison for any needed correspondence from both parties.
• Provided any new Prospect with as much information needed to get them in the right space and right Shopping Center. Produced Aerials (through ArcGIS software) within a mile(s) radius relative to the Shopping Center of interest, this provided a detailed overview of the Market and what markets their business(es) would thrive in.
• Administrative duties also included ordering Business cards, Leasing signs upcoming and available spaces.
• Produced the Leasing Teams marketing materials by composing E-blasts, entering flyer updates and keeping our website current with upcoming/available properties.
CompuCom
01/2017-01/2018
Executive Assistant
• Conducted numerous Meetings for each Executive and their Direct Reports via Webex (or clients chosen communication database). With some meetings having over 200 Staff Members present, once the Meetings were open, and/or completed, the Meetings were then “Open for Discussion”. Open Discussions were sometimes the most important for tracking the minutes. Many Employees would falsify information, and this was where the Executive Team would research those Open Items in Question in thorough detail.
• Prepared and updated multiple reports for each Executive team along with their direct reports. and kept up with their direct reports by conducting weekly meetings & sending out regular reminders of meeting minutes with their tasks and provided the progress.
• Assisted 3 Level Executives including booking travel, managing multiple calendars, arranged meetings, & processing expenses.
• Assisted with Office management by scheduling meetings & appointments for conference rooms, coordinated lunches.
• Maintained entry/departure of individuals that visited our office for security purposes.
The Shopping Center Group
12/2014 – 01/2017
Leasing Administrative Assistant
• Supported the Leasing Team and Vice President of Leasing for SE Division by performing various administrative tasks and office support for the Leasing agents.
• Duties included running reports, redlining contracts, tracking meeting minutes, executing previous renewals, and/or amendments, as well as new Leases to see through to Full Execution.
• Managed calendars and made travel arrangements for meetings and special events.
• Conducted research for prospective properties that were either for sale, lease, or coming soon in and around the Southeast.
• Processed expense reports, planning meetings, troubleshooting minor technical problems, maintaining department records.
• Executed marketing material for all listings by creating flyers/e-blasts and keeping the company website current.
• Duties also included fielding telephone calls, word processing, editing marketing material for tour books, requesting signs for any available spaces in our Shopping Centers, and many other duties to keep shopping centers current.
Education & Certifications
Associates Degree in Drafting and Design
ITT Technical Institute
Notary Public
Mecklenburg County, North Carolina
Union County, North Carolina