Dedicated Customer Service Specialist providing skills to prioritize and
multi-task in fast-paced working environment. Successfully works as part of
team to reach personal and business goals. Known for successfully handling
escalated customer support issues. Accommodating Customer Support
Specialist with documented history of exceeding customer and patron
expectations. Calm and composed in stressful situations with successful
record of reducing customer dissatisfaction through acknowledgment,
decisive communication and focused solutions. Expert at finding win-win
solutions.