PHYLICIA BAILEY
214 EDGEMONT DR LAGRANGE GA 30240 · 470-464-3342
Taxentrataxservice@gmail.com · Phyliciaholliday@gmail.com · taxentra-tax-service-llc.business.site * http://www.linkedin.com/in/phylicia-bailey-31756ab0
Founder & CEO of Taxentra Tax Service, Certified Tax Preparer, Loan Signing Agent, Mobile Public Notary
EXPERIENCE
2020 – CURRENT
MOBILE PUBLIC NOTARY- SIGNING AGENT, CREATIVE 4 NOTARY
Responsible for overseeing and screening customers for notarizations through signing documents related to confidential different types of Mortgage loans and Real property transactions. Different types of property transactions such as Refinance loans, Purchase loans, Heloc, Commercial transactions, Construction loans, Reverse mortgage loans & individual notarizations. Will & Trusts, Divorce Decrees, Power of Attorney, Affidavits, Apostille, and More. Maintaining professionalism while checking the pertained documents for accuracy and special requirements. Other tasks include traveling to borrower, printing copies, scanning documents, faxing, and collecting stipulations as required.
2020-CURRENT
SIGNING AGENT, SNAPDOCS
Express Notary, A360 Notary Signing Services, PDQ Notary
2020 – CURRENT
CEO, TAXENTRA TAX SERVICE LLC.
Manage and responsible for providing secure and confidential information to taxpayers inside and outside the office environment. File, fax, answer inbound and outbound phone calls in a timely manner. Provide excellent customer service skills to clientele about new and upcoming tax laws and current changes for the tax year. Proficient with Internal Revenue Laws to provide clients with extensive knowledge of new credits and deductions for individuals and small business taxes. Conduct training for new hires and potential candidates. Provide honest and creative advice to clients to help lower tax liabilities. Maintain software security, passwords, and potential security information. Excellent problem solver and dedicated leader.
EDUCATION
OCTOBER 2016
WEST GA TECHNICAL COLLEGE
SKILLS
• Leader • Dependable • Multitasker • Honest • Considerate/Understanding