Maribel Santiago
6403MontereyBlvd
Tampa, Fl 33625 US
Phone:
Cell: +1 813 391 4427
flbuyer2013@yahoo.com
Objective
Highly motivated employee with extensive experience in compensation, benefits, HR policy development, payroll and salary surveys. An employee who adapts well to change and possesses extensive expert knowledge of human resources employment process within a variety of industries.
Employment History
440 & 2044 Property & Casualty Insurance Sales Agent & 214 Life Insurance Agent/240 Health Insurance Agent & Variable Annuities
Direct Auto & Life Insurance
March, 2018 — Present
• Met and exceeded sale’s goals through new product sales, cross selling and retention of current customers
• Implemented marketing programs and initiatives which further the Direct General brand in the local market (car dealerships, local events, etc.)
• Built and maintained relationships with community organizations and local businesses.
• Developed and managed customer relationships and served as a resource to customers and potential customers on all Direct General’s products and services.
• Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct General’s position in the marketplace.
• Received customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers.
• Understood, promoted and remained current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
• Responsible for sales administration and reporting activities.
Home Health Care Aide
Self Employed
November, 2015 — May, 2017 (1 year 6 months)
• Maintained accurate records of patient care, condition, progress and concerns
• Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients
• Tested and recorded blood glucose levels
• Changed sterile dressings. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
• Helped patients move in and out of beds, baths, wheelchairs and automobiles
• Cooked appetizing and satisfying meals and snacks
• Scheduled and accompanied clients to medical appointments
• Maintained a clean, healthy and safe environment
• Obtained household supplies and ran daily errands
• Assisted with patient transfer and ambulation
• Assisted patients with ambulation and crutch walking. Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Home Health Aide
SeniorHelpers
February, 2015 — November, 2015 (9 months)
• Maintained accurate records of patient care, condition, progress and concerns
• Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients
• Tested and recorded blood glucose levels
• Changed sterile dressings
• Provided pre- and post-operative care. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
• Helped patients move in and out of beds, baths, wheelchairs and automobiles
• Cooked appetizing and satisfying meals and snacks
• Scheduled and accompanied clients to medical appointments
• Maintained a clean, healthy and safe environment
• Obtained household supplies and ran daily errands
• Assisted with patient transfer and ambulation
• Assisted patients with ambulation and crutch walking
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson’s disease, and muscular dystrophy
• Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds. Documents objective data and routine aspects of patient care. Helped residents programming goals and increase their independence
• Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
• Monitored expiration of medical supplies and medications.
Security Officer
Weiser Security Services, Inc
November, 2010 — February, 2015 (4 years 3 months)
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
• Detected suspicious activities and watched for criminal acts and rule infractions
• Monitored and authorized entrance and departure of employees and visitors
• Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
• Denied entrance to the building to unauthorized persons
• Screened all passengers, crew members and employees for weapons and contraband
• Secured all doors in the office and main building after hours.
Medicaid Waiver Provider
State of Florida Independent Contractor
June, 2000 — November, 2010 (10 years 5 months)
• Gathered and analyzed cultural, educational, social and demographic data about the community to guide local program development
• Represented the city at community and professional organizational meetings
• Developed innovative programs and activities based on analysis of community needs and interests
• Attended community service project-related professional conferences and meetings each month. Communicated with individuals of all ethnic and cultural backgrounds on a daily basis. Drafted timetables and work programs
• Prepared weekly written and oral reports about community service programs
• Worked closely with organizations, individual businesses and government agencies to foster a welcoming climate for business
• Notarized complaints and statements as a certified notary public
• Trained all new personnel.
Job Placement Officer
Via of the Lehigh Valley
January, 1996 — June, 2000 (4 years 5 months)
• Conducted exit interviews and verified that employment termination paperwork was completed
• Supported management in developing and implementing personnel policies and procedures. Hired employees and initiated the new hire paperwork process
• Explained all of the human resources policies, procedures, laws, standards and regulations to each employee
• Developed and facilitated job recruitment fairs. Organized new employee orientation schedules for all new hires. Promptly corresponded with all applicants and coordinated and conducted interviews
• Posted positions through approved recruitment channels
• Networked with industry contacts, association memberships and associates. Pre-screened all resumes prior to sending them to corporate hiring managers for consideration
• Screened all applicants based on their qualifications and background
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Education
University of The State of New York
GED,
April, 2018 — April, 2018
Degree date: 1982
Licenses / Certifications
• CPR Red Cross Instructor
• Security Officer D License
• Home Health Aide Certified
• Med Tech Certified
• 4-40 PCSR Designation License
• 2044 Property & Casualty Insurance License
• 214 Life including Annuities Insurance License