Certified Mobile Notary Service

Full Name

• Janel Durham Mitchell

About Me

• Hello, My name is Janel and I am from Houston, TX. I have over 14 years experience in logistics management. I have over a year of experience as being a notary and I service all of Harris County and surrounding areas.

Telephone Number

• 832-969-7588

Available Hours

• Evenings
• Overnight

City and State

• Houston, Texas

Your Zip code

• 77004

E-mail Address

• janeldm@icloud.com

Commission Number

• 13370277-8

Commission Expiration

• 4/12/2026

Resume

• Janel Durham Mitchell
  12938 Claygate Dr
  Houston, Tx 77047
  832-969-7588
  janeldmitchell1@gmail.com

  Career Objective
  Seeking a position with a company where my education and experience may be utilized.

  Professional Experience
  Fedex Home DELIVERY (3775) Webster, TX United States
  Fedex ground co-location (0772) Houston, TX united states
  Fedex ground (0775) Houston, Tx united states
  Operations Coordinator September 2020-Present
  Ability to work efficiently with minimal supervision
  Strong organizational and time management skills
  Excellent verbal and written communication skills
  Proficient in technology and general office equipment
  Good knowledge of Microsoft Office applications
  Liaise with relevant corporate personnel at all levels
  Conduct general and clerical office tasks
  Create reports for business expense, financial records and audits
  Negotiate procurement with contractors and suppliers
  Assisting with the management of daily operational activities.
  Planning and organizing conferences, events, staff training, and employee engagement activities.
  Ensures all packages receive appropriate scan statuses.
  Inspects and handles hazardous material damages as per policy.
  Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager.
  Coordinates and tracks the processing and movement of FXG trailers, rental equipment, new trailers, and dollies in the FXG network 

  Operations Manager September 2016-2020
  Manage QA and VRP areas
  Check and verify shipping records, handle questions or concerns of shipping shortages or overages and address problems with inventory control pertaining to QA
  Organize to service both areas of focus while maintaining and improving overall operational and departmental efficiencies.
  Troubleshoot and provide solutions for issues of a moderate to complex scope especially pertaining to VRP functions and operation.
  Maintain flexibility to be able to help other departments or small projects when needed.
  Operations Coordinator May 2016-Present
  Responsible for the dispatch of drivers and ensure service integrity.
  Performs vehicle maintenance checks to ensure regulatory compliance.
  Reviews station daily reporting, monitoring station score compliance.
  Investigates potential performance issues and addresses with Business Contacts and Authorized Officers (BC/AO).
  Present performance issues to station managers.
  Report accidents and follow up with contractors for resolve
  Operations Administrator II October 2007 – May 2016
  Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  Transmit information or documents to customers, using computer, mail, or facsimile machine.
  Hear and resolve complaints from customers or the public.
  Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  File and maintain records daily driver settlement records checking on and off duty times and driver daily mileage.
  Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  Process and prepare memos, correspondence, travel vouchers, or other documents.
  Receive payment and record receipts for services.
  Take orders for merchandise or materials and send them to the proper departments to be filled.
  Collect and retain contractor vehicle monthly inspection report.
  Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  Train or instruct employees in job duties or company policies or arrange for training to be provided.
  BCSA testing, station audit reporting to make sure files are retained properly.

  References
  Brionna Marrow
  Paralegal
  281-381-5988

  Amanda Thomas
  Social Work Specialist
  281-785-1282

   

Education

• University Of Pheonix Houston,Tx United States
  NNA Member since 2022

Counties or Cities/Zip codes

• Harris
  Fort Bend

Gender

• Female