Certified Mobile Notary Service

Full Name

• Charles Tucker

About Me

• I am an entrepreneur who is excited about this opportunity to work with others while making new and great relationships along the way. I am the only one in my family that claims to be an entrepreneur. One goal is to be as self-sufficient as I can so I will never have to work at another J-O-B ever again. I already have others lining up wanting to work for me once I have become established myself. Success means different things to people. I will measure my success on developing a thriving business I can be proud to have my name on and making sure I spend as much quality time with my family as I can. How proud would I be if could pass this business down to a family member someday?

Telephone Number

• 2149319240

Available Hours

• Morning
• Afternoons
• Evenings

City and State

• Mesquite, Texas

Your Zip code

• 75150

E-mail Address

• cttglobalservices@gmail.com

Commission Number

• 1961700

Commission Expiration

• 05/03/2025

Resume

• M. CHARLES TUCKER, JR.
   2325 Driftwood Drive, #613  Mesquite, Texas 75150
  214.931.9240  chastucker_2000@yahoo.com
  QUALIFICATIONS PROFILE
  Highly talented professional with more than 35 years of experience in Residential Mortgage Lending, Securities Exchange, and Ministry. Accomplished with proven ability to direct and grow departments. Recognized for consistently meeting or exceeding all goals. Able to lead and motivate team and department. Accomplished at increasing revenue and account base through excellent negotiation skills. Skilled at arranging and coordinating promotional events. Entrepreneurial, hard-working, detail-oriented, and extremely effective in stressful situations. Complete property inspections. NMLS ID # 735631. Authored two books. Ordained minister.
  AREAS OF EXPERTISE

   Information Gathering and Data Entry  Sales Action Plans and Marketing
   Special Events Coordination  Outstanding Customer Relations
   Leadership and Teambuilding  Superior Interpersonal Skills
   Time Management, Prioritizing  Problem Resolution and Decision Making
   Proficient in Several Computer Software  Highly Organized and Strong Analytical Abilities
   Articulate Oral and Written Communication  Able to multi-task in fast-paced environments
  EMPLOYMENT HISTORY

  Collateral Coordinator, Fairway Ind. Mortgage, Carrollton, TX October 2020 – Present
  • Ensuring all inbound collateral packages are prioritized, processed, and shipped to meet warehouse banks and investor allotted timeframe while communicating with branch and corporate employees in a timely manner.
  • Processes first lien loans with an emphasis of developing the knowledge to process other loan types to include second liens, CEMA, Co-Op, Correspondent, and specialty Bond loans.
  • Processes collateral packages including but not limited to separating the Note, Security Instrument, and documents required by the warehouse bank/investors from the remainder of the closing package and performs data entry for processing each collateral file within Encompass.
  • Reviews collateral documents for accuracy and request corrections to documents as needed.

  Valuation Operations Associate, Corelogic, Irving, TX August 2019 – July 2020
  • Performing non-licensed reviews on various appraisal and broker report products while ensuring
  consistent report compliance with respect to common report quality issues.
  • Validating compliance with common quality items that are unique to the product type or other
  transaction attributes of the specific order.
  • Assisting in the training and support of other staff and participated in producing the policies and procedures in the review of various appraisal products.
  • Performing other duties as assigned or requested.

  Contract Recovery Specialist, Solomon Edwards Group, Farmers Branch, TX April 2019 – May 2019
  • Responsible for gathering and analyzing previously incurred loan level servicing expenses.
  • Researched loan history and gathered documentation and other information required for negotiations.
  • Prepared supporting documentation files for the claims/recovery packages.
  • Performed other duties as assigned or requested.

  Quality Specialist 3 – Remediation, CitiFinancial, Irving, TX February 2016 – April 2019
  • Responsible for requesting, collecting, and reviewing bank files, general files and collateral files for the purpose of validating the original note is located in either file and is accurately authorized to ensure the loan is presentable for other financial institutions or investors to acquire.
  • Researching, evaluating, and updating the different computer systems to ensure a replica of the note and mortgage are recorded and filed, completing a quality control checklist to be reviewed and endorsed, and authorizing a lost note affidavit before a notary public to replace missing notes before returning files to warehouse for storage.

  Bankruptcy Specialist 2, CitiFinancial, Irving, TX January 2015 – February 2016
  • Monitored and managed a high profile of Chapter 13 Active Bankruptcy portfolio to ensure compliance with bankruptcy law and company procedures by reviewing incoming documentation for relevance and action and reviewing payment histories and preparing payment history ledgers when needed.
  • Validated and audited accounts for errors and inaccuracies and updated the status of accounts accordingly in several computer systems and mainframe and ensured proper posting of payments from customers and trustees.

  Call Center Professional, Experian, Allen, TX October 2014 – December 2014
  • Receive inbound calls from members and provide customers with friendly, professional and knowledgeable customer support and document customer requests and resolutions.
  • Provide advanced troubleshooting of internet navigation, authentication, billing concerns and miscellaneous personal computer software to help overcome issues and concerns in order to avoid cancellations.

  Quality Specialist 3, CitiMortgage, Irving, TX July 2012 – April 2014
  • Independently researched, evaluated, interpreted and amended inconsistencies in data of client mortgage loans that were considered out of compliance relevant to the Mortgage Analysis Tool waterfall according to the guidelines of investors such as, but not limited to, FNMA, FHLMC, FHA.
  • Validated information in several computer systems and mainframe to ensure they were co-existing and the payments made on the loan during the modification trial period while reviewing and analyzing documents for completeness and accuracy for the Home Affordable Mortgage Program.

  Loss Mitigation Specialist 3, CitiMortgage, Irving, TX Mar 2009 – July 2012
  • Collected, managed and reviewed documentation and loan information to initiate loss mitigation options to assist customers with their delinquent residential mortgages within government regulations and company’s policies and procedures.
  • Followed up by making verbal contacts on active accounts within ownership for loss mitigation solicitation with customer, customer’s attorney, or realtor to work toward resolution or workable solutions and thoroughly documented any and all communication from customer and other parties.

  Rural Carrier Associate, US Postal Services, Rockwall, TX Nov 2008 – Jan 2009
  • Sorted mail into delivery sequence and loaded mail into postal vehicle
  • Delivered and collected mail along a prescribed rural route to the designated addresses
  • Provided customers a variety of Postal related services

  Debt Reduction Specialist, Debt Relief Options, Frisco, TX Jun 2008 – Aug 2008
  • Obtained and maintained a clientele to provide services through outbound call center and to build and cultivate business relationships to generate referrals
  • Solicited debt settlement options and services to external clients with the goal of creating a plan to eliminate their existing debt

  Sales Associate, Randall Reed Prestige Ford, Garland, TX Apr 2008-Jun 2008
  CLIENT MANAGER/LOAN FUNDER, Bank of America, Dallas, TX Nov 2003-Aug 2007

  Loan Funder, Countrywide Home Loans, Plano, TX Feb 2002-Nov 2003

  MUSIC DIRECTOR/YOUTH PROMOTER, Long Creek Baptist Church Nov 1999-MAY 2003
  Sunnyvale, TX
  OPERATIONS ASSISTANT, ONE SOURCE MORTGAGE, Dallas, TX JUL 2001-SEP 2001

  ASSOCIATE SERVICE TRADER, FIDELITY BROKERAGE, Dallas, TX DEC 2000-APR 2001

  PSG SENIOR REPRESENTATIVE, FIDELITY INVESTMENTS, Dallas, TX 1996-2000

  REGISTERED REPRESENTATIVE
  WADDELL AND REED, INCORPORATION, Dallas, TX JUN 1996 – AUG 1996

  SALES ASSISTANT/FILE CLERK, REO SALES/CLOSING
  FEDERAL DEPOSIT INSURANCE CORPORATION, Addison, TX 1988-1996

  ASSISTANT CLOSER
  CAPITOL CITY SAVINGS ASSOCIATION, Dallas, TX 1985-1988

  ASSISTANT CLOSER/OPERATIONS ASSISTANT
  ICA MORTGAGE CORPORATIONS, Addison, TX 1984-1985

  PAX UNIT BUILDER
  CONTROL TECHNOLOGY, Garland, TX 1982-1984

  EDUCATION

  1983-1984 CLASSES IN MUSIC
  EASTFIELD COMMUNITY COLLEGE, Dallas, TX
  1982-1983 BAPTIST BIBLE COLLEGE, Springfield, MO
  COMMUNITY INVOLVEMENT
  Maintain several leadership roles in church

Facebook

• http://www.facebook.com/CharlesTucker

Education

• 2 years of college

Counties or Cities/Zip codes

• Counties – Dallas, Collin, Denton, Rockwall, Kaufman, Ellis, Hunt, Van Zandt, Tarrant, Henderson, Parker

Gender

• Male

Website URL

• http://www.tuckerglobalservices.com