Catrease Rice
Maumelle, AR 72113
catreaserice@gmail.com
+1 501 812 9420
Innovative, highly qualified professional Pharmacy Technician with diverse experience in all
comprehensive office support, including customer relations and facilitating related administrative
service. Ability to prepare, present and review oral and written information and documents. Solid
organization, communication, and problem-solving skill. Fluent in various forms of current skills with
the ability to work well independently software, including Microsoft Office. Excellent while fostering
interpersonal a team dynamics and time management approach to meeting/exceeding desired
expectations. Professional appearance and high professional standards
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Life Insurance Agent
OIC/ National Life Group – Dallas, TX
October 2018 to Present
Helping change death benefit into health & Wealth benefits. Creating generational wealth for year after
I’m gone. Involves a lot of things Patience Kindness honesty and understanding.
Customer Service Specialist II
Bank OZK – Little Rock, AR
April 2023 to July 2023
Duties: opening and closing the bank, teller duties, opening accounts. Superb customer service. And
ability to manage night drops and able to follow safety precautions for customers and employees.
National Enrollment Agent Mobile
IDEMIA Identity & Security – N.A – National
March 2022 to February 2023
Works as an enrollment Agent for State and Federal law. Working together to accomplish a great goal
Safety in todays society. I Travel to different locations and set up events to fingerprint and much more.
I travel maybe 90% of the time.
ANSI Technician/ Contact
Biosensor Equipment, LLC – Little Rock, AR
October 2014 to September 2020
to.
40 hrs per wk
Duties: Performed duties as an ANSI Technician through Biosensor Equipment Company. I tested patient’s
nervous system who took long term medications. Explained system and kept log of each patient and
results. Scanned and export to Business Office to be paid. Maintain professionalism at all times.
Verified insurance, patient safety, and chose qualified candidates. Entered all patient information and
authorization info into database.
Master Control Operator
Arkansas Juvenile Assessment and Treatment Center – Alexander, AR
September 2015 to October 2016
to PRN
Duties: Duties consisted of answering multiple telephone lines and dispatching to the right person,
keeping all records of the facility manually and electronically, responsible for counts of residents and
employee on shift. Conducted inventory of radios, receipts, credit cards, and keys on a daily basic.
Responsible for visitation log, church and any activities. Log on all transportation on grounds. Assist in
precautions. Brief next shift, and file all necessary paperwork. Performs other duties as assigned.
Office Manager
Dr. Columbus Brown IV. – Little Rock, AR
May 2006 to April 2015
Experience in oral and written communication. Perform clerical duties such as answering multiple phone
lines; transferring calls to the proper department; receiving clients; assist staff with technical inquiries;
typing with electronic typewriter and computer terminal; organize and maintain files and troubleshoot.
Prepare reports, bulletins, memos, brochures, spreadsheets, and Power Point presentations. Prepare
agendas and itineraries; schedule and conduct training sessions for personnel. Prepare and execute
procedures for new programs to be implemented. Assist in the preparation of personnel policy manuals.
Advises staff management and employees on administrative matters. Schedule interviews, prepare
interview packets and score interview information. Set up for monthly board meetings. Analyze data
and develops reports. Conducts training needs surveys and develop individuals training plans. Plan
and coordinate conferences, meetings and special events. Compose and edit information to prepare
final document for distribution to personnel and Board Members. Reviews routine correspondence
and memoranda for proper grammar and punctuation. Conducts special studies as requested by
management.
Health Provider
Department of Human Services – Pine Bluff, AR
March 2009 to October 2013
Duties: Monitored patient medication and provided nursing healthcare to the patients. Provided
information on patient care to provider and to any requested specialty care clinic.
Pharmacy Technician
Baptist Health – Little Rock, AR
April 2006 to October 2007
Duties: Duties consisted of processing refill orders, preparing labels, accurately transferring medications
into containers. Enter and retrieve information from databases, accurately interpret and process
prescriptions and inventory control, operate Pyxis Machine, filing physician orders and prescriptions
administrative functions, stock management, customer service, automation skills and sterile IV’s and
solutions. Accurately answering questions from other pharmacy and non-pharmacy personnel regarding
drug distribution/disburse.
Education
Certificate of Completion in All Lines Adjuster / Independent
National Institute Of Adjusting – Mansfield, TX
June 2021 to Present
License in Insurance
Arkansas Department of Insurance – Little Rock, AR
2018 to 2018
Associate of Science in APPLIED HEALTH & SCIENCE
Pulaski Technical College – Little Rock, AR
August 2007 to October 2011
Diploma in Pharmacy Technician
Remington College – Little Rock, AR
March 2005 to February 2006
Skills
• Pharmacy technician experience
• Clinical pharmacy experience
• Compounding medications
• Insurance verification
• Medical billing
• Order entry
• Aseptic technique
• Medical office experience
• EMR systems
• Hospital experience
• Pharmacy software
• HIPAA
• Medical terminology
• Multi-line phone systems
• Anatomy knowledge
• Physiology knowledge
• Transcription
• Computer operation
• Word processing
• Data entry
• Customer service
• Communication skills
• Computer skills
• Medical Records
• Experience Administering Injections
• Medical Coding
• Managed Care
• Quality Assurance
• Laboratory Experience
• Microsoft Powerpoint
• Employee Orientation
• ICD-9
Certifications and Licenses
Pharmacy Technician Certification
PT90891
Pharmacy Technician License
CPR Certification
Insurance Producer License
Certified Notary Public
Present
Property & Casualty Licens