Khalilah Durfield
- West Bloomfield, MI
- January 15, 2021
durfieldk@gmail.com § 313-712-1516
PROFESSIONAL PROFILE
Energetic team leader Commitment to process improvement Excellent verbal & written communications aptitude Keen analytical skills Highly motivated Exemplary problem-solving skills Process improvements Proficient applications expertise Achieves objectives Exceptional relationship management Superb time management.
PROFESSIONAL EXPERIENCE
Real Estate Broker/property manager ... Crystal Hardison Realtors - Detroit, MI 2005-present
Exceeded Expectations!
- Short-sale specialist... Assisted clients with home sales to avoid forfeiture, interfaced with lender to prepare properties and negotiated pricing.
- .. Customer service, assist tenants, investors, buyers and sellers. Performed Comparative Market Analysis for clients.
- Represented Lenders, Property Owners...
- Cash for Keys Program-- Aggressive negotiations to prevent eviction.
- Executed mortgage buy-backs.
- Cash for Keys Program-- Aggressive negotiations to prevent eviction.
- Executed mortgage buy-backs.
- Notarize documents
Outpatient Complex Coder ... Henry Ford Health Systems - Troy, MI 2015- 2019
- Successful reviews and assignment of hospital-based coding/billing to ensure accuracy and appropriateness, as well as compliance with government regulations.
- Query the physician for discrepancies in documentation.
- Monitor and maintain coding work queue at a minimum.
- Work remotely.
Professional Review Specialist (E&M) ... Corvel - Novi, MI 2015-2015
Reliable & Consistent Conclusions!
- Analyzed medical services to determine appropriateness of charges on medical bills. Reviewed medical reports to determine billing accuracy.
- Employed clinical and/or technical expertise to address the provision of medical care and to identify inappropriate billing practices, use of appropriate billing protocols, and errors-- such as duplicate billing, unbundling of charges, services not rendered, mathematical and data entry miscalculations, undocumented services, reusable instrumentation, unused services and supplies, unrelated and/or separated charges, quantity and time increment discrepancies, inconsistencies with diagnosis, treatment frequency and duration of care, DRG validation, service/treatment vs. scope of discipline.
Real Estate Broker/Real Estate Assistant ... cont'd.
- Represented Lenders and Property Owners... concluded
- Served tenants evictions, appear in courts.
- Lease Processes-- Coordinated documents, facilitated signing meetings, key exchanges, move-in/out.
- Broker Price Opinion (BPO)... Consultant on real estate comparisons to aid lenders in refinance or foreclosure valuations.
- Worked out of the county investors and relocation deals
- Office Management... Exercised a high level of confidentiality.
- Answered phones, scheduled appointments, managed calendars, expenses, travel.
- Coordinated monthly meetings and administered billings and invoices.
- Maintained exceptional rapport with staff, executives, clients, inspectors, business partners and the like.
- Prepared and notarized a variety of real estate forms, documents, correspondence and reports.
- Supervised a small staff of contract workers.
- Administered highly sensitive data regarding listings, offers, sales, leases, government/vendor contracts, clients, court filings, certifications and filings.
Medical Coder ... Stafforce - Plymouth, MI 2002-2004
- Applied diagnostic and procedural codes to outpatient medical records and E&M leveling.
Medical Coder ... Detroit Medical Center / PHNS - Detroit, MI 2000-2005
- Reviewed documents and assigned hospital-based coding/billing to ensure accuracy, appropriateness, and compliance with government regulations.
Financial Aid Advisor ... University of Phoenix - Southfield, MI 1999-2000
- Advised students on obtaining financial aid.
- Consulted with students to review their financial aid and concerns.
Customer Service Representative ... Chrysler Corporation - Auburn Hills, MI 1999
Automotive Technician Intern ... Chrysler Corporation - Auburn Hills, Mi 1995
- Intercepted customer calls regarding vehicle warranty issues.
- Assembly line technician for the Chrysler Jeep production.
EDUCATION, TRAINING & LICENSES
- Bachelor of Science - Ferris State University 1999
Health Information Management, Major: Health Care Systems
- Registered Health Information Administrator Degree
- CPC-H Certified
- Licensed Real Estate Broker
- Licensed Notary - Michigan
Khalilah Durfield durfieldk@gmail.com