Certified Mobile Notary Service

WOLTERS KLUWER – CT CORPORATION ▪ Dallas, TX

SOP Intake Specialist

• • Review all packages to ensure bank compliance and state requirements are satisfied. 
  • Comply with federal, state and company policies, procedures and regulations. 
  • Sorted and scanned incoming mail, opened and distributed correspondence and provided quality assurance to mail that was processed.
  • Assume full responsibility in managing queue or dashboard as well as in receiving delivering legal documents such as court garnishments, child support orders, subpoenas, civil suits, and bond forfeitures through mail, process server, fax, and courier.  
  • Play an integral role in processing documents to extract pertinent information into transmittal form; summarizing the type of documents the company is receiving, pertinent court dates, plaintiff and defendant information, as well as court and attorney information.  
  • Conduct research on Secretaries of State websites to verify legalities in processing legal documents from other companies. 
  • Maintain active communication among all state and offshore offices by monitoring email queries.

• Ensure smooth workflow within the department by collecting data from process errors and identifying solutions to resolve problem.